Terms & Conditions

Welcome to The Urban Super Store. By using our website, you agree to the following terms and conditions. Please read them carefully before placing an order.

1. Acceptance of Terms

By accessing and using our website, you confirm that you accept these terms and agree to comply with them. If you do not agree, please do not use our website.

2. Products & Availability

All products are subject to availability. We reserve the right to limit the quantity of items purchased and discontinue products at any time.

3. Pricing & Payments

All prices are listed in PKR and are subject to change without prior notice. We accept secure online payments via credit/debit cards and other supported methods. Prices are inclusive of applicable taxes unless stated otherwise.

4. Order Processing

Orders are processed during working hours. You will receive a confirmation email upon placing an order and another once your order has been shipped. We reserve the right to cancel any order at our discretion.

5. Shipping & Delivery

We aim to deliver products within the estimated timeframe. However, delays may occur due to unforeseen circumstances. Shipping charges and estimated delivery times will be provided at checkout.

6. Return & Refund Policy

Customers can request returns within 7 days of receiving the product. Items must be unused and in original packaging. Refunds will be processed within 7–14 business days after inspection.

7. User Conduct

Users must not misuse our website, violate laws, or engage in unauthorized transactions. Any form of abuse, fraud, or data scraping will result in termination of access.

8. Privacy

Your privacy is important to us. Please refer to our Privacy Policy for detailed information on how your personal data is handled.

9. Modifications

The Urban Super Store reserves the right to update or modify these terms at any time. Continued use of the website implies acceptance of any changes.

10. Contact Us

If you have questions or concerns regarding these Terms & Conditions, please contact us at:
📧 Email: [email protected]
📞 Phone: +92 311 4031891

Terms and Conditions